Tourism! According to some, it’s the ultimate service practice. An industry where we scrape and bow to visitors and bend the knee to the golden calf. Others, of course, think …
Explore our historical blog articles for nuggets of wisdom (and random musings) from our crew.
“Children should be seen and not heard,” my old Mum and Dad used to say, but that was way back when a good old slap round the ear-hole meant you …
I have never been angry about my disability. It exists and my job is to fit into the world of the ambulant. It’s neither difficult nor depressing but using a …
Blogs are, by their very nature, supposed to be informative and to some extent opinionated. If this is true then what follows lives up to the criteria well, and I …
There are few people who could accuse me of being a complete Philistine. Those who do have one thing in common. They are all fans of the ballet. Now before …
Integration! Sexy word; much talked about; buzzy, trendy and utilised by executives, line managers and politicians alike. Do I get it? Yes, I get it, but I’m not sure business …
Respecting the past is not, unfortunately the ‘in’ thing in a world where lessons learnt are not so much disregarded as dismissed.