The latest fad

I went to school with dozens of kids that received every new toy out. They would bring it to school and show everyone and I always had that twinge of …

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You must be kidding

“Children should be seen and not heard,” my old Mum and Dad used to say, but that was way back when a good old slap round the ear-hole meant you …

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Run the gauntlet

Saturday morning, a quick run into the shops to get a few things with the kids in tow moaning they are tired and hungry, nothing new there as they’re always …

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Retail is doing it all wrong!

I’ve been reading about Customer Service being the ‘New Marketing.’ In my opinion, the idea of giving customers a great retail experience isn’t ‘new’ at all. I’m unsure of why …

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Online Retail

It is estimated by some sources that online sales are growing at around 20-30% in Australia indicating the importance of e-commerce for retailers. However, e-commerce is not new. In fact, …

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Seeing the person first

” I want people to feel new feelings that they didn’t know they had. The time for boring ethical discussions around disability is over. It’s only through feelings of admiration, …

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