Explore our historical blog articles for nuggets of wisdom (and random musings) from our crew.
When answering surveys that ask – how much time do you spend online each day – I’m one of those sad ones that ticks 5-8 hours. My career choice has forced an addiction to anything new, exciting, different, or out of this world, and that means constant monitoring of what’s online including many many websites. In my daily online travels, there is one thing that really frustrates me that I thought I’d share with you. Websites with empty pages!
Thanks to Facebook, getting to know new people is easy. All you need is a name (sometimes not even a last name) and some indication of what they look like, and voila, instant friend! It’s become a new status symbol – if you are unable to reach the latest ‘friend quota’, you are destined to inherit the uncool label for life. However, there’s a new use for Facebook that is becoming very popular – recruitment and retention.
There’s no doubt I’m a bit of a Nazi when it comes to continuity but there is some pretty strong rationale around it…it works!
Hidden within every organisation is a mysterious phenomenon. It can be a blessing; it can be a curse. The deeper it is the more powerful it becomes. Like a silent vapour it permeates the atmospherics, the function and the daily behaviour of the people who work within the walls of its influence.
Surveys are usually customer or prospect oriented, but they don’t have to be. Your staff are your ‘daily belief’ – the responsibility of transferring your business culture to the end user is with them. They have contact with customers every day and collect all sorts of information that probably, through fear of reprimand or lack of time or encouragement, is never relayed back to you. So why not ask them, in the anonymous, unbiased context that surveys provide?