Retail is doing it all wrong!

I’ve been reading about Customer Service being the ‘New Marketing.’ In my opinion, the idea of giving customers a great retail experience isn’t ‘new’ at all. I’m unsure of why …

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Seeing the person first

” I want people to feel new feelings that they didn’t know they had. The time for boring ethical discussions around disability is over. It’s only through feelings of admiration, …

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A Trip to the Long Drop

I have never been angry about my disability. It exists and my job is to fit into the world of the ambulant. It’s neither difficult nor depressing but using a …

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Watch closely…

Magicians have always fascinated me. I’m naturally curious and as such I’m always trying to work out exactly how they manage to pull off these amazing tricks and illusions. I’m …

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A Backward Glance

Respecting the past is not, unfortunately the ‘in’ thing in a world where lessons learnt are not so much disregarded as dismissed.

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Total Inclusion

In an attempt to fight back, the Canadian Institute of Diversity and Inclusion has made a dig at Russia’s Vladimir Putin and his country’s stance on gay rights.

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